FREQUENTLY ASKED QUESTIONS
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- How much are your jerseys?
All jerseys are, at most, $49.99, which includes UNLIMITED customization, no art fees or extra charges, and FREE UPS Ground Shipping. Bulk discounts begin at 30 total jerseys. We also offer a 10% discount on a second (or third) set of jerseys. Ordering more than jerseys? Check out our Package Deals page for big discounts.What does unlimited customization include?
As many logos/graphics that you want on your jersey, front and/or back player number, player name, etc. Literally everything is included in our pricing.Why is your pricing lower than the rest of the world's?
It's pretty simple; we aren't trying to rip you off. We believe in providing an excellent product at an excellent price. In doing so, we hope to help softball clubs around the USA and around the world save as much money as possible while providing an excellent order experience. Do you provide a discount if I order a second jersey for my team?
Absolutely. Each additional set of jerseys (beyond the first set) carries a 10% discount. This includes a second set for the same team, or each additional team within your organization.
Jersey #1 = $49.99 each
Jersey #2 = $44.99 each
*Discount applies to sets of jerseys ordered at the same time (i.e. paid for on the same invoice)Do you provide bulk discounts for large orders?
Absolutely. Here's our bulk pricing breakdown:
*30 or more jerseys = $46.99 each
*50 or more jerseys = $44.99 each
*75 or more jerseys = $42.99 each
Bundling multiple items together? Click here to view our Package Deals or to submit a custom package quote request.
Does your organization have 100 or more players? Click here to checkout our Program Partner system, providing special discounts, freebies, perks, and more.I may add a player or two at a later date. Do you offer one-off re-ordering?
Yes! After your team order, you will be able to re-order an individual jersey (or any other quantity) of the same design whenever you need...for the rest of time. Your online store is open 24/7/365. We understand that your roster changes over time! We'll setup a free online store for easy re-ordering (like this one).
*Semi-custom items, non-sublimated items (such as hats, socks, screen-printed/embroidered apparel) are not available to be added to team stores as they have specific minimums needed every time they are ordered. What is the price of items in my team store?
All items in your team store will reflect the same, base cost that was on your original invoice. (All pricing reflects any bulk discount(s) you received for your original team order). Please note that the second set (or multi-set) discounts will not apply to your store pricing.What payments do you accept?
We accept all major credit and debit cards as well as PayPal. We also accept check or money orders. Please note that payment via check will delay the production process as production will not start until check has cleared. After you have submitted your order, an online invoice will be sent you for payment.
- Are designs free and how soon can I see one?
All designs are free. After we receive all necessary information from you (design, colors, collar, and all required logos), you will receive your designs asap from your own personal designer. Our design process generally takes between 3-5 business days, but may be a little longer during certain parts of the year. Click Here to request your free custom designs.How many revisions can I request after my initial designs have been created?
If you would like for us to make revisions to the designs we have already created for you, it's no problem at all. Please note that we allow up to three revision requests to be made to your initial designs (if desired). After three revisions, we require an order to be placed and payment to be made. After an order/payment has been received, we can continue to make any requested revisions to your designs until you are 100% satisfied with the look of your jersey(s).Why don't you have an online jersey designer?
We feel you deserve more than just a bunch of pre-designed templates that require you to change the colors and specs of the garment on your own, which is why you are paired with your own professional Triton designer. We treat each customer as if you were our only customer, and tailor each and every detail to your exact specifications and create a truly custom work of art that will be unique to your club. You will have a direct line of communication with your designer via phone, email, and chat.I don't have a logo. Can you make a custom logo for me?
Unfortunately, no. We do not provide custom logo services. We can only work with logos you provide for us. The reason for this is to keep our prices as low as possible and pass on the savings to you. Many companies either work their art charges into the price of their jerseys or charge hundreds of dollars for this service. Our goal is to delivery a quality, custom, authentic product at the lowest price possible.I already have a logo, but it's a little rough. Can you still use it?
We prefer all logos/graphics to be in a vector format (.AI, .EPS, etc.), but we can still use your logo in whatever format if the resolution is high enough. Basically, the larger the image the better. We can redraw your logo/graphic if it is large enough.
- How fast will I receive my jerseys and/or apparel (full-custom sublimated items)?
After we receive final design confirmation from you, receive all sizes/numbers via our online order form, and receive payment in-full, our standard turnaround time is 3-4 weeks SHIPPED (not delivered). Please note that our turnaround times extend toward the end of year as well as the first quarter of every year. CLICK HERE for more information on our turnaround times.What is the turnaround time for re-orders placed in my online store?
Re-orders will have the same turnaround time for bulk team orders (referenced above).How fast will I receive my non-sublimated apparel order (semi-custom items)?
Semi-custom (non-sublimated) items are all apparel decorated with embroidered and/or screen-printed logos. These orders ship within 10-15 business days beginning the business day after payment is received for the order.Do you ship outside of the USA?
Absolutely. We have flat-rate pricing for our international customers. We can provide a quote upon request. Shipping times vary depending on destination location.
- Do you offer physical sizing samples?
Yes! We want to ensure that you order the correct garments for your team. You can request your samples here. Please note that we cannot send your samples until you have submitted a free design request.What sizes do you offer?
We offer youth sizes (YXS - YXL) as well adult sizes (AS - 5XL) for all of our uniform and apparel items (Please note that our fastpitch pant sizes range from YXS - YL). Click here to view our sizing charts.If I send you my custom measurements, can you provide custom sizing?
- What fabrics are your jerseys made from?
We offer three unique performance, moisture-wicking fabrics for your choosing (HexaFlex, NanoDri, and Pro Premier). Click Here to learn more.What fabrics are your other garments made from?
You can learn about our full offering of performance fabrics here.How are designs/graphics built into the jersey?
We use high-quality sublimation printing to create your jersey. Sublimation allows us to manufacture nearly any design and create the look you want for your team. Sublimation does not crack, peel, or fade over time like many other decoration techniques, ensuring that our uniforms and apparel stand the test of time.Do you manufacture the uniforms and apparel, or do you use a third party manufacturer?
Triton is a private label brand that manufactures its uniforms and apparel at its very own manufacturing facility. Triton has made a massive investment to establish its own facility with its own machinery, ensuring quality garment printing and construction, as well as fast turnaround times. High quality Mutoh sublimation printers and inks ensure a crisp, vibrant look for your garments. Additionally, our new laser fabric cutter ensures maximum accuracy as well as an expanded workload. You can learn more about our factory here.